Private Demo Access
Multi-Property Operations Platform

One system.
Every property.
No spreadsheets.

HospitalityOps360 gives multi-property operators a single platform for assets, work orders, preventive maintenance, CapEx planning, and team performance. Built for groups running three to fifteen properties at once.

Work Orders
Work Orders: All Properties
All Critical PM Open
Pool pump failure, Windrift Pool Deck
Avalon · Assigned: J. Rivera · Opened 2h ago
CriticalWO-0041
HVAC filter replacement, Bldg B Rm 14-22
Diamond Beach · Assigned: M. Torres · PM Scheduled
PM DueWO-0038
Exterior lighting, North Parking Lot
Avalon · Assigned: D. Chen · In Progress
In ProgressWO-0035
Grease trap cleaning overdue, Kitchen A
Windrift · Assigned: Unassigned
OverdueWO-0033
12
Open
3
Critical
47
Closed / 30d
3.2h
Avg Resolution
Asset Register: ICONA Avalon
IDAssetSpaceAgeScoreStatus
HVAC
AV-042Rooftop Unit ABldg A Roof6 yr
72Monitor
AV-043Rooftop Unit BBldg B Roof3 yr
91Good
Pool & Grounds
AV-018Pool Pump — MainPool Deck9 yr
38Replace
AV-019Pool HeaterPool Deck4 yr
80Good
F&B Equipment
AV-101Walk-in CoolerKitchen A7 yr
58Monitor
Invoice Capture: AI Processing
Atlantic HVAC Services
INV-2025-0214 · Apr 28, 2025
Approved
Amount
$1,840.00
Property
Avalon
Asset
RTU-A (AV-042)
AI extracted: vendor, amount, asset tag, GL code. Matched to WO-0031 automatically.
Shore Pool & Spa
INV-2025-0198 · Apr 22, 2025
Review
Amount
$3,210.00
Property
Windrift
Asset
Pool Pump
⚠️
Flag: amount 42% above this vendor's 12-month average. Manual review suggested.
94%
Auto-matched
3
Flagged
$28k
Processed / mo
PM Schedule: Avalon, Week of May 5
✓ 14 Done ⚠ 3 Due ✕ 1 Overdue
Task
M
T
W
T
F
S
S
Pool chemistry check
!
HVAC filter inspect
Grease trap inspection
Fire extinguisher check
!
Elevator log sign-off
96% PM compliance trailing 30 days across all Avalon tasks
CapEx Forecast: All Properties
$42k
Forecast Year 1
$118k
Forecast 3-Year
7
Assets at Risk
AssetPropertyAgeRiskForecast
Pool Pump — Main
Coastal 0.70× applied
Avalon9 yr
High
$14,000
Rooftop Unit A
PM compliance 84%
Windrift6 yr
Med
$9,400
Walk-in Cooler
Repair freq. 3× avg
Avalon7 yr
Med
$7,200
Commercial Ice Maker
Good PM record
Diamond Beach4 yr
Low
$0 / yr
Platform Walkthrough

See exactly what your team would use.

Each module is a real screen from the platform. Click through to see how work orders, assets, invoices, PM schedules, and CapEx forecasts all work together.

Work orders created, assigned, and closed across every property.

Maintenance staff get task assignments on mobile. Managers see what's open, overdue, or escalating. Ownership sees resolution times and critical item trends. No one has to ask for a status update.

  • Work orders created from asset records, PM triggers, or manual entry
  • Priority levels with automatic escalation rules
  • Assignment by property and trade, with notification on open and completion
  • Full repair history tied to each asset for lifecycle scoring
  • Cross-property view with filter by status, priority, or property
Work Orders: All Properties
+ New WO
All (12)
Critical (3)
PM (4)
Open (5)
Closed
12
Open WOs
3
Critical
47
Closed / 30d
3.2h
Avg Resolution
Work Order
Property
Assigned
Priority
Status
Pool pump failure
Pool Deck · WO-0041
Windrift
J. Rivera
Critical
In Progress
HVAC filter replacement
Bldg B Rm 14-22 · WO-0038
Diamond Beach
M. Torres
PM
Scheduled
Exterior lighting repair
North Parking · WO-0035
Avalon
D. Chen
Med
In Progress
Grease trap cleaning
Kitchen A · WO-0033
Windrift
Unassigned
Overdue
Unassigned
Guest room door hardware
Rm 114 · WO-0031
Avalon
T. Nguyen
Low
Scheduled
A full asset register. Every property, every space.

Every piece of equipment in your portfolio lives here. Assets are tagged by property, building, and space, and carry a lifecycle score that drives PM scheduling, work order history, and CapEx forecasting automatically.

  • Assets organized by property → building → space
  • F&B equipment tracked separately with kitchen-specific PM templates
  • QR tag scanning for field staff to pull up asset history on a phone
  • Lifecycle score updated in real time based on age, repairs, and PM compliance
  • Coastal condition multiplier applied for saltwater-exposed assets
Asset Register: ICONA Avalon
+ Add Asset
All Assets
HVAC
Pool
F&B
At Risk
IDAssetSpaceAgeScoreStatus
HVAC
AV-042Rooftop Unit ABldg A Roof6 yr
72Monitor
AV-043Rooftop Unit BBldg B Roof3 yr
91Good
Pool & Grounds
AV-018Pool Pump — MainPool Deck9 yr
38Replace
AV-019Pool HeaterPool Deck4 yr
80Good
F&B Equipment
AV-101Walk-in CoolerKitchen A7 yr
58Monitor
AV-102Commercial DishwasherKitchen A2 yr
95Good
Invoices scanned, matched, and flagged automatically.

Upload a vendor invoice and AI Builder extracts the vendor name, amount, asset tag, and GL code. It matches against open work orders and flags anything that looks off, like an invoice that's 40% above that vendor's typical rate.

  • AI-extracted fields: vendor, date, amount, asset reference, GL code
  • Automatic matching to open work orders and PM records
  • Anomaly flags when amounts deviate from vendor history
  • Cross-property spend view by vendor, asset class, or property
  • QuickBooks and CSV export so the accounting team gets clean data
Invoice Capture: AI Processing
Upload Invoice
94%
Auto-matched
3
Flagged
$28k
Processed / mo
11
Vendors
Atlantic HVAC Services
INV-2025-0214 · Apr 28, 2025 · Uploaded by R. Coffman
Approved
Amount
$1,840.00
Property
Avalon
Asset
RTU-A (AV-042)
GL Code
6200-HVAC
AI extracted · matched to WO-0031 · within vendor avg ($1,600 to $2,100)
Shore Pool & Spa
INV-2025-0198 · Apr 22, 2025 · Uploaded by M. Torres
Review
Amount
$3,210.00
Property
Windrift
Asset
Pool Pump
GL Code
6300-POOL
Flag: 42% above this vendor's 12-month average of $2,260
PM schedules that run themselves. Compliance that's visible.

Preventive maintenance templates are configured once and generate tasks automatically: weekly, monthly, or seasonal. Managers see exactly what's done, what's due, and what's been skipped. No clipboard. No guessing.

  • Templates by asset class: HVAC, pool, F&B equipment, life safety
  • Seasonal playbooks for summer open / winter close
  • Overdue tasks escalate to manager automatically
  • 96% compliance tracked and visible at ownership level
  • PM history feeds directly into asset lifecycle scoring
PM Schedule: Avalon, Week of May 5
View All
✓ 14 Done ⚠ 3 Due Today ✕ 1 Overdue
Task
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Pool chemistry check
!
HVAC filter inspect
Grease trap inspection
Fire extinguisher check
!
Walk-in cooler temp log
!
Elevator log sign-off
96% PM compliance trailing 30 days · Grease trap overdue 3 days — escalated to property manager
CapEx forecasts driven by data, not gut feel.

The lifecycle scoring model runs continuously across your asset register. It factors in age, coastal exposure, PM compliance, repair frequency, and cumulative repair cost to predict when each asset will need replacement before it fails in season.

  • Coastal multiplier (0.70×) applied to saltwater-exposed assets
  • PM compliance rate affects projected lifespan automatically
  • Repair frequency triggers score degradation above threshold
  • 1-year and 3-year CapEx roll-ups by property and portfolio
  • Replacement forecast exports for ownership and lender reporting
CapEx Forecast: All Properties
Export Report
$42k
Year 1 Forecast
$118k
3-Year Total
7
Assets at Risk
28
Assets Tracked
AssetPropertyAgeRisk LevelYear 1 Cost
Pool Pump — Main
Coastal 0.70× · 3 repairs / yr
Avalon9 yr
High
$14,000
Rooftop Unit A
PM compliance 84% · coastal
Windrift6 yr
Med
$9,400
Walk-in Cooler
Repair freq 3× avg · age factor
Avalon7 yr
Med
$7,200
Rooftop Unit B
Good PM record · newer install
Diamond Beach3 yr
Low
$0 / yr
Commercial Ice Maker
No repairs · PM current
Avalon4 yr
Low
$0 / yr
Platform Modules

Built around how operators actually work.

All modules share the same data model. Maintenance records, CapEx forecasts, vendor history, and team performance all connect. No exports, no reconciliation.

🔧Phase 1
Assets & Work Orders

Asset register with full work order lifecycle across every property and space.

  • Asset register by property and space
  • Work order creation, assignment, escalation
  • QR tag scanning for field staff
  • Repair history tied to lifecycle scoring
🗓Phase 1
Preventive Maintenance

Scheduled PM templates by asset type and season. Generated and tracked automatically.

  • Templates by asset class and F&B
  • Seasonal playbook scheduling
  • Compliance rate reporting
  • Overdue task escalation
📊Phase 1
CapEx Planning

Asset lifecycle scoring predicts replacement timelines. Not gut feel, not spreadsheets.

  • Coastal condition multipliers
  • PM compliance and repair frequency inputs
  • Multi-year replacement forecasts
  • CapEx roll-up by property
🏆Phase 2
Executive Summary

Ownership-level reporting across all properties in a single weekly view.

  • Multi-property KPI roll-up
  • Property health scoring
  • Leadership cadence tracking
  • Power BI dashboards
📈Phase 2
Sales Pipeline

Lead and tour tracking with conversion metrics for sales and event teams.

  • Lead capture and routing
  • Tour scheduling and outcomes
  • Conversion funnel tracking
  • Revenue pipeline reporting
🤝Phase 2
Vendor Portal

Vendor performance, invoice history, and contract management across your full supplier roster.

  • Vendor performance scoring
  • Invoice and contract history
  • AI invoice processing
  • Cross-property vendor spend view
Onboarding

Stand up in days. Run it for years.

No IT department. No year-long implementation. We onboard your properties, configure your templates, and hand you the keys.

1
Property Setup

Your properties, buildings, and spaces are provisioned with your asset categories pre-loaded.

2
Template Configuration

PM schedules, work order workflows, and escalation rules configured to match your operations.

3
Team Onboarding

Maintenance staff on mobile, managers on dashboards, ownership on reporting. Each gets the right view.

4
Ongoing Support

White-glove onboarding, direct founder access during pilot, quarterly reviews as you grow.

Pricing

Per property. More properties, better rate.

No per-user fees. Priced for operators running real portfolios, not software companies counting seats. The more properties you run, the lower the per-property cost.

Starter
1 to 3 Properties
$650
per property / month
  • Assets, Work Orders & PM
  • CapEx forecasting
  • Basic reporting
  • Email support
Get in Touch
Portfolio
9 to 15 Properties
$450
per property / month
Save ~30% vs. Starter rate
  • All Operator features
  • POS and PMS integrations
  • Franchise brand roll-up
  • Custom integrations
  • Quarterly business reviews
Get in Touch
Enterprise
15+ Properties
Custom
franchise groups & chains
  • All Portfolio features
  • Per-client environments
  • Enterprise SLA
  • White-label options
  • Dedicated implementation
Let's Talk
Early Access

Pilot clients onboarding now.

We're working with a small number of multi-property operators before general availability. If your portfolio is a fit, let's talk.

Request a Conversation

Or reach out directly: ryan@hospitalityops360.com