From capital planning to the guest's phone, HospitalityOps360 gives multi-property hospitality groups the tools to run smarter and deliver a better stay, all in one connected platform.
Built by operators running real properties, not a generic software template.
Each module is a real screen from the platform. Click through to see how work orders, assets, invoices, PM schedules, and CapEx forecasts all work together.
Maintenance staff get task assignments on mobile. Managers see what's open, overdue, or escalating. Ownership sees resolution times and critical item trends. No one has to ask for a status update.
Every piece of equipment in your portfolio lives here. Assets are tagged by property, building, and space, and carry a lifecycle score that drives PM scheduling, work order history, and CapEx forecasting automatically.
Upload a vendor invoice and AI Builder extracts the vendor name, amount, asset tag, and GL code. It matches against open work orders and flags anything that looks off, like an invoice that's 40% above that vendor's typical rate.
Preventive maintenance templates are configured once and generate tasks automatically: weekly, monthly, or seasonal. Managers see exactly what's done, what's due, and what's been skipped. No clipboard. No guessing.
The lifecycle scoring model runs continuously across your asset register. It factors in age, coastal exposure, PM compliance, repair frequency, and cumulative repair cost to predict when each asset will need replacement before it fails in season.
Every module reads from the same property and guest data, so nothing has to be entered twice and no property gets left out.
Know what every property needs, and when. Predictive maintenance and capital planning across your whole portfolio.
A branded, mobile-first experience for every guest. Accounts, dining, events, and cross-property search in one app.
Real-time room status, smarter assignments, and faster turns, across every property in the portfolio.
On-demand guest ride requests and driver dispatch, built for resort-scale transportation, not a taxi app.
Help guests find their way from the moment they arrive, on property and across the wider portfolio.
One search across your entire portfolio, so guests never have to check availability property by property.
No IT department. No year-long implementation. We onboard your properties, configure your templates, and hand you the keys.
Your properties, buildings, and spaces are provisioned with your asset categories pre-loaded.
PM schedules, work order workflows, and escalation rules configured to match your operations.
Maintenance staff on mobile, managers on dashboards, ownership on reporting. Each gets the right view.
White-glove onboarding, direct founder access during pilot, quarterly reviews as you grow.
Start with the module set that fits where you are today, and add more as your portfolio grows.
Additional-property onboarding is a flat $750 one-time fee. Multi-property portfolios, ask about founding-rate terms.
Not a generic software template. Every module ships from problems we've actually run into running hotels.
Or reach out directly: sales@hospitalityops360.com